This agreement is made between Crackles. Create a Cupcake and the Hirer. These terms and conditions apply to the hire of equipment the Hirer has agreed to hire from Crackles. Create a Cupcake. In using our website for these or any other purposes the Hirer agrees to be bound by these terms and conditions.
In these terms and conditions, the expressions:
“we”, “us” and “our” are a reference to Crackles. Create a Cupcake
“you” means the person who has agreed to rent the Goods
“Equipment” & “Tools” means the goods you have selected to hire and any replacement for those items and all associated accessories and other equipment;
“Hire Period” means the period beginning on the date nominated and ending on the date nominated as the expiry date upon which the goods are to be returned to us.
Hire of Equipment
We agree to hire the equipment to you for the hire period for a stated fee and charges and you agree to return the equipment to us by the end of the hire period. All equipment & tools are hired clean and free from defect and must be returned in the same condition. We reserve the right to charge a bond on all equipment & tools hired and refund of any bond is dependent on return of all the hired equipment & tools in as good and reasonably clean condition as when first received by you. We reserve the right to charge your credit card if on return of the hired equipment it is not in as good and reasonably clean condition as when first received by you.
If all equipment & tools are not returned at the agreed time and date, we reserve the right to charge for any extra days incurred. If all equipment & tools are not returned within 24 hours of the agreed time and date and we are unable to contact you after several attempts and you have not taken measures to contact us, we reserve the right to charge the full replacement cost of the equipment to your credit card. A refund (less fees for extra days incurred) will be given once the equipment & tools are returned and in as good and reasonably clean condition as when first received by you.
You authorise us to complete any documents necessary to enable us to make any payments through the credit card system that you nominate for payment. A bond is applicable on items hired from Crackles. Create a Cupcake. This will remain unprocessed unless goods are not returned as per the conditions of the contract or are returned damaged. You agree and authorise that the full bond will be debited from your nominated credit card or other means of bond security at this time. We do not give any warranty in respect of the condition of the hired equipment. It is the hirers responsibility to ensure that any equipment & tools hired are appropriate for its intended use. Items returned early are not eligible for a refund for unused time.
We reserve the right to charge 50% of all charges if less than 24 hours’ cancellation notice for an order is given prior to delivery date. However as we understand things happen and in the event of a function or party being postponed will allow reorder of any kits hired with a specific date given.
It is your responsibility to check all of the ordered equipment & tools on delivery or collection and you must notify Crackles. Create a Cupcake of any faults or missing items within 2 hours of receiving the equipment for hire. We will endeavour to deliver items within 1 hour of the agreed delivery time to the location you select, by courier or our own delivery service. Any period or date for delivery of the equipment stated by us is an estimate only and not a contractual commitment. We accept no responsibility for late or delayed delivery. If delivery of the equipment is frustrated (for example, if the you or your agent are not at the delivery point, or if the you or your agent are not ready to take delivery at the time advised to the us, or if we cannot gain access to the delivery point), then the Crackles. Create a Cupcake may charge you for re-delivery fees on demand. Crackles. Create a Cupcake does not accept responsibility for any injury to person or persons or damage to property belonging to you or to anyone else, which arises from the use of any equipment or tools hereby hired, however any such injury may arise or be caused.
Crackles. Create a Cupcake ensures that goods hired by you are in good order at the time of hire. Items are thoroughly cleaned & sanitized at the end of each hire agreement and prior to a new hire commencement.
All deliveries will be made the day before your function or party.
The personal particulars you have provided with your order are declared by you to be correct in every aspect and are not misleading in any way including, without limitation, by omission.
- You will keep the equipment & tools you intend to hire in good. Report any damage to, or loss of, the Goods to Crackles. Create a Cupcake immediately.
- You will be liable for any breach of this agreement committed by you.
- You will indemnify us for any loss (including legal costs) in relation to any breach of this agreement by yourself;
- You will notify us of any change of address of the hirer at least 48 hours before any such change.
- You will use the goods personally and not allow any non contracting party to use them.
- You will advise Crackles. Create a Cupcake if any of the hired equipment or tools have been involved in an accident in any way. Reporting an accident will not affect the bond refund or attract charges.
Insurance of the equipment is the responsibility of the hirer – we do not affect any insurance whatsoever on the equipment. The risk in the equipment and all insurance responsibility for theft, damage or otherwise will pass to you immediately on the equipment & tools being delivered to you..
Amendments to Terms and Conditions
We reserve the right to amend these terms and conditions from time to time. Amendments will be effective immediately upon notification on this website. Your continued use of the website will represent an agreement by you to be bound by the terms and conditions as amended.